Contents



Preface

Global competition has caused fundamental changes in the competitive environment of the manufacturing and service industries. Firms should develop strategic objectives that, upon achievement, result in a competitive advantage in the market place. The forces of globalization on one hand and rapidly growing marketing opportunities overseas, especially in emerging economies on the other, have led to the expansion of operations on a global scale. The subject matter is fascinating and timely. This book aims to cover the main topics characterizing operations management including both strategic issues and practical applications. A global environmental business including both manufacturing and services is analyzed. Among the topics are safety, product and service design, decision making, maintenance, and supply chain management. The book contains original research and application chapters from many different

Chapter 1, "The Analytic Functional Resonance Analysis to Improve Safety Management", proposes the Functional Resonance Analysis Method (FRAM) to analyze the complexity of safety in industrial plants. This research integrates FRAM with the Analytic Hierarchy Process (AHP), a multicriteria technique, to overcome the limits of the FRAM. The result is a proposal of an alternative approach to risk assessment based on principles of resilience

In the awareness that accelerating digitization of critical infrastructures is increasing interconnection and interdependence among high-reliability subsystems, in Chapter 2, "The Modulus of Resilience for Critical Subsystems", the authors provide a scenario agnostic method to quantify resiliency by applying concepts from materials science in a generalized form. This new formulation resulted from a mapping of constructs used in

Chapter 3, "Condition-Based Maintenance for Data Center Operations Management", proposes preventive and predictive maintenance (PPM), which determines the CBM as a systematic strategy of data center operations and maintenance. Use case examples of power distribution systems (PDS) of a data center have been examined to ensure their

It is clear that, in the digital space, the computer-based operating systems (CMMS's) enable quick and effective communication between stakeholders, facilitate improved planning, easy access to historical data, reporting and performance improvements of the maintenance function. However, success in the use of CMMS's depends on the human capacity of the users of the system, as it is explained in Chapter 4 "Harnessing the

A novel adaptation of the *MAX-MIN* Ant System algorithm for the Quota Traveling Salesman Problem with Passengers, Incomplete Ride, and Collection Time is proposed in Chapter 5 "Multi-Strategy *MAX-MIN* Ant System for Solving Quota Traveling Salesman Problem with Passengers, Incomplete Ride and Collection Time". The algorithmic components proposed to consider vehicle capacity, travel time, passenger limitations, and a penalty for delivering a passenger deliverance out of the required destination.

Multiple Benefits of a Computerised Maintenance Management System".

perspectives. It is enriched through the analyses of case studies.

engineering. A real case study in a petrochemical company is analyzed.

tensile testing to characteristics of protracted subsystem disruptions.

proper functionality and to reduce their deterioration rate.
