**Acronyms**


Change in resiliency is found by Eq. (3).

*Resiliency index calculation for Hurricane Irma.*

9 0.01

9 0.06

*Operations Management - Emerging Trend in the Digital Era*

*Resiliency index calculation for Hurricane Wilma.*

**Table 3.**

**Table 4.**

**30**

*<sup>Δ</sup> RI* <sup>¼</sup> *RIfinal* � *RIinitial RIinitial*

<sup>¼</sup> <sup>89</sup>*:*<sup>14</sup> � <sup>16</sup>*:*<sup>07</sup>

Total area under curve 2.175 Area under curve to nonlinearity 0.560 Maximum % of customers out 0.640

**Day. % Out of service (Hurricane Wilma 2005) Area** 0 0 0.085 0.5 0.34 0.173 0.35 0.173 1.5 0.34 0.163 0.31 0.295 0.28 0.245 0.21 0.195 0.18 0.150 0.12 0.110 0.10 0.095 0.09 0.075

**Day. % Out of service (Hurricane Irma 2017) Area** 0 0 0.050 0.5 0.20 0.150 0.40 0.260 1.5 0.64 0.300 0.56 0.480 0.40 0.355 0.31 0.255 0.20 0.155 0.11 0.090 0.07 0.055 0.04 0.025

Total area under curve 1.758 Area under curve to nonlinearity 0.258 Maximum % of customers out 0.350

<sup>16</sup>*:*<sup>07</sup> <sup>¼</sup> <sup>4</sup>*:*<sup>55</sup> (23)

*Operations Management - Emerging Trend in the Digital Era*

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