**4. Objective**

Based on the assessment of the assigned expert/technician, depending on the machine to be maintained, engineering and maintenance manager decides on whether internal capacity exists or not and other related information with maintenance. If internal capacity exists for the break down maintenance, then the maintenance work is planned and executed. If internal capacity does not exist, then engineering and maintenance manager/commercial department head will outsource the service. Verification is conducted to ensure that the maintenance job is done to prevent the occurrence of potential failures. Maintenance report is prepared indicating the type of maintenance undertaken and the responsibilities allocated at

A Computerized Maintenance Management System (CMMS) is a computer

The main challenge of the management maintenance system in the large orga-

These functions perform the generating, planning, and reporting of work orders;

the development of a traceable history; and the recording of parts transactions. CMMS and their integration into pre-existing organizations have been proven as an excellent platform to promote communications while improving coordination between different functions in the organization. Companies of all sizes can benefit from maintenance software, whether they have a maintenance team of five or five

• **Less work outages:** it is easy to do preventive maintenance/less surprise

• **Better accountability**: quick check on one time work done and completion

• **Less overtime:** better scheduling; even work distribution; no sitting idle/

• **Information capture:** recorded problems and solutions, used as information

• **Savings on purchases:** replacement of acceleration time to purchase the spare

• **Certification and analysis:** managers can understand and analyze the total recorded data for the energy usage and utilization of maintenance planning in

Considering the benefits listed above and believing that it is vital to improve the

maintenance management in the company, the CMMS software user friendly

parts and pricing from the inventory planning features.

hundred. Users of CMMs can generate the following benefits/advantages:

nization process is complexity, and it has a substantial impact over the entire business. In addition, the process is impossible to maintain or manage effectively without the computerization. Therefore, alternative management program is necessary to achieve successful implementation of the systems in organization. Functions of computerized system include inputs, methods, outputs, and

software program designed to assist in the planning, management, and

various maintenance stages.

breakdowns

working overtime

for next task

the company.

**324**

alert

**3. Computerized maintenance management system**

*Operations Management - Emerging Trend in the Digital Era*

administrative functions required for effective maintenance.

improvement activities as shown in **Figure 5**.

The foremost intention of this study was to enhance productivity of Awash Wine Factory through smart maintenance management system (strategy and management tool). The study focused on the investigation of the existing maintenance problems of the factory and proposed the best solution that increases the reliability of the machinery and then enhances productivity. Consideration is focused on: the maintenance management system to improve the output, machinery condition, operation standards, and reasons for failure, while simultaneously enhances productivity through reducing the downtime of machinery and overall maintenance cost. Hence, in the current chapter took a challenge to develop a model or strategy that will minimize the downtime of the equipment and cost of maintenance. Alternatively, smart maintenance strategy and management system has been developed to enhance the factory's productivity effectively.

The specific objectives of the study were:


• To develop preventive maintenance program for critical machinery and/ equipment

Regarding the worth given to maintenance, most of the respondents agreed that the attention given to maintenance department is less and it is not considered as a business center rather as a cost center. The budget for maintenance is negligible when compared with other departments. The maintenance management system is outdated, and the scheduling operation plan of maintenance department is poor. The common maintenance action takes place in the company is breakdown based

*Implementation of Computerized Maintenance and Management System in Wine Factory…*

Concerning the intense of the company toward preventive maintenance, the respondents assure that there is a fixed time based preventive maintenance that takes place once in a year regardless of the condition of machines/equipment. However, priority is for reactive maintenance than preventive. While coming to maintenance planning and scheduling, most of the respondents disagreed on the presence of planned and scheduled maintenance. The back log control system, recording and documentation system of the company is said to be meager. The maintenance work is not prioritized technically. The maintenance work recording and documentation system is loyal to mistake and not used as a source for next work. The repair work analysis habit is so poor and needs to be changed. The company puts much effort toward training, and the communication system in the company is committed. The inventory management mechanism is so poor that is why much cost is elapsed when

The second part of the questioner shows that the frequently failed and bottleneck machine in the company is washer machine with the production rate of 64.17%. The main causes of the losses in production are stated as mechanical failure in washing section which covers the largest portion (35%), maintenance strategy followed by the plant (27%), maintenance management program (25%), and high

The company has got problems of highest machine breakdown time resulted in a loss of 1,188,950; 1,126,600; 1,174,975 bottles of wine in 2018, 2017, 2016 production year, respectively. In production year 2018, the total product is given by (2336– 116.5) hour 4300 bo/hour = 9,543,850 bottles. The loss in production in this year is (116.5 + 160) hour 4300bot/hour = 1,188,950 bottles which is 12.46% of the total product. In addition to production loss, high amount of money is elapsed in maintenance in the stated production years due to the lack of proper maintenance

The aim of this study was to enhance productivity of Awash Wine Factory through improved maintenance management system. The basic maintenance problems of the factory were investigated, and smart maintenance system that decrease machine down time and reduce maintenance cost is recommended. Data collected through questionnaires, unstructured interview, visit and document analyses were used to identify the major causes of the problem. Case and effect diagram and failure mode effect and criticality analysis were used as a tool to differentiate the root cause of the problems. The collected data were analyzed by SPSS software, and the following results were obtained. The company has got problems of highest machine breakdown time and high yearly maintenance cost due to wrong maintenance strategy, poor maintenance management system, and repeated failure of washer machine. As a result, the company has lost more than 12% of its yearly

After the analysis, this study has suggested ways to enhance productivity and increase competitiveness of the factory in the modern market. The recommended maintenance system incorporates preventive maintenance as maintenance strategy

which contributes much for breakdown time increment.

*DOI: http://dx.doi.org/10.5772/intechopen.93007*

compared with the other maintenance expenses in the company.

cost of maintenance inventory control, and other (13%).

product and incurred much money as cost of maintenance.

strategy and management system.

**7. Conclusion**

**327**
