**Chapter 5**

*Operations Management - Emerging Trend in the Digital Era*

I%3D&response-content-dispositioninline%3B%20filename%3DThe

[Accessed: 30 June 2016]

Engineering and Management. 2010;**136**:1-9. DOI: 10.1061/(ASCE)

[32] Hsieh H-F, Shannon SE. Three approaches to qualitative content analysis. Qualitative Health Research. 2005;**2005, 15**(9):1277-1288. DOI:

[33] Bowen GA. Document analysis as a qualitative research method. Qualitative Research Journal. 2009;**9**(2):27-40

[34] Ogbeifun E. Facilities management in a multi-campus setting: a case study of the University of the Witwatersrand [dissertation]. Johannesburg: University

CO.1943-7862.0000137

10.1177/1049732305276687

of the Witwatersrand; 2011

[35] Operations Department. Central Technical Services. [Annual Report]. Johannesburg: University of

[36] Joachim A. Spare parts planning and control for maintenance operations [thesis]. Eindhoven: University of

[37] Gulati R. Maintenance and Reliability Best Practices. 2nd ed. New York: Industrial Press; 2013

[38] Vishnu CR, Regikumar V. Reliability based maintenance strategy selection in process plants: A case study. In: Proceedings: Global Colloquium in Recent Advancement and Effectual Researches in Engineering, Science and Technology (RAEREST 2016). Vol. 25. Procedia Technology; 2016. pp. 1080- 1087. DOI: 10.1016/j.protcy.2016.08.211

[39] Simatupang TM, Piboonrungroj P, Williams SJ. The emergence of value chain thinking. In: Proceedings of T-LOG. 2014. Available from: http:// s3.amazonaws.com/academia.edu. documents/34563986/66.pgf?AWSAcc essKeyId=AKIAJ56TQJRTWSMTNPE A&Expires=1469032947&Signature= Mh3eQaqStDrID47%2FDGFYC7dGDD

Johannesburg; 2013

Technology; 2013

**76**
