**8. An efficient reporting and feedback system**

*Operations Management - Emerging Trend in the Digital Era*

• Preventive maintenance schedules exist and they are performed regularly.

and spare parts are delivered within 24 hours if necessary.

test medical equipment.

*Life cycle of the medical equipment.*

**Figure 3.**

**7. Maintenance control system**

• Technicians have access to spare parts, on stock in the hospital or ordered in

• Technicians have access to and know how to use test equipment to calibrate and

A maintenance system of medical equipment should be considered as a simple system with inputs/outputs. Inputs to the system are data of defective equipment, materials and spare parts, consumables, data and information on its use, local and global policies and procedures. The result is reliable and well-configured medical equipment that can be achieved only by efficient planning of maintenance and service. The system to be functional has a set of rules that must be implemented.

The control is performed having as objective the organization and functioning of the maintenance system. The objectives coincide with the organization's objectives and include equipment availability, costs and quality. An important role is played by the feedback that is used to improve the performance of the medical system/equipment [21]. The existence of an effective maintenance control system improves the reliability of the equipment and increases its service life without having unscheduled shutdowns. Maintenance control contains a set of activities, tools and procedures used to coordinate and allocate maintenance resources, including those for specialized personnel, to achieve the objectives of the system, including the following:

These activities include planning, scheduling, executing and controlling.

**244**

1.Work control

3.Cost control

2.Quality control and processes

An essential element of maintenance control is the work order system used for planning, executing and controlling maintenance work. The work order system consists of the necessary documents and the well-defined workflow process. The documents provide means for planning and collecting the information needed to monitor and report maintenance work.

Currently, the process of controlling the maintenance of medical equipment involves four stages:

