Chapters by Dr. Daniel Catalan-Matamoros
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Book Chapter
An Overview to Customer Relationship Management
in the book "Advances in Customer Relationship Management" edited by Daniel Catalan-Matamoros, ISBN 978-953-51-0516-9, InTech, April 4, 2012 -
Book Chapter
The Role of Mass Media Communication in Public Health
in the book "Health Management - Different Approaches and Solutions" edited by Krzysztof Śmigórski, ISBN 978-953-307-296-8, InTech, December 12, 2011