Chapters by Mr. Rajesh Radhakrishnan

• Book Chapter Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)
  by Rajesh Radhakrishnan in the book "Six Sigma Projects and Personal Experiences" edited by Abdurrahman Coskun, ISBN 978-953-307-370-5, InTech, July 7, 2011